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Where is my order?
Track your order, check delivery timings, or sort out a delivery issue.
Track your order
Enter your order number and email or postcode to get the latest delivery update.
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Delivery & shipping
Delivery costs, timescales, and everything about how your order reaches you.
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Returns & exchanges
Changed your mind? Here's how to send something back.
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Warranty & faults
Report a fault, check your guarantee, or find out about product safety notices.
Report a fault
Tell us what's happened and attach a photo, and we'll get back to you with next steps.
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Spare parts
Missing a part or need a replacement component? Here's how it works.
Request a spare part
Most spare parts are free of charge — tell us what you need and we'll sort it.
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Product help & care
Care, safety, and usage guidance for your Little Green Sheep products.
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Something else
Anything else we can help with — accounts, trade enquiries, press, and more.
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